Tag Archives: United Airlines

United Folds?

Wow, that didn’t take long.

It seems United has already reached a settlement with “Dr.” David “It’s All About Me” Dao.

I’m not sure who blinked. Did United offer him some kind of outrageous wad of money? Did Dao’s shyster ambulance-chasing attorney inform that some of that tiny print on the ticket he bought says that United has the right to do what it did and, unless, they get the right freelancing judge they’ll lose so grab the money and run?

Of course United had to make a big deal of their cravenness. They took out a full-page ad in the Wall Street Journal trumpeting their panty wedgie. The modern business liberal — surrender is a mark of honor.

In a printed letter signed by United CEO Oscar “Wienie Boy” Meyer… er… Munoz, he grovels — “We can never say we’re sorry enough for the shameful way one of our customers was treated…”

He used an Obamaesque phrasing, “corporate policies were placed ahead of our shared values.”

What “shared values?” Disregarding the cabin commands of the flight crew? That’s a violation of federal law, Senor Munoz.

Seat belt light on? Eh, ignore it. What are they going to do to you?

So, people can light up on the plane now? You’ve undercut the authority. Light up, everyone!!!

Heck, go into the bathroom and disable the smoke detector and fire up that blunt. What’s the worst that could happen? It takes four weeks to get your settlement from the airline?

Here’s an interesting bit from the letter (that terrorists are salivating over): “Law enforcement will not remove customers from a flight and customers will not be required to give up their seat once on board – except in matters of safety or security.”

Ha-ha-ha-ha! Good luck with making those distinctions. Terrorists aren’t going to walk on with their bomb or knife out in the open. Besides, Dao was clearly a safety risk. Anyone that deranged (or drunk or on drugs, as he might have been) is a safety risk.

They don’t let drunk passengers onboard or will remove them if discovered and have landed planes to remove them. Who knows the limits of a Dao’s mania. This man is allegedly a doctor — supposedly someone calm under pressure.

I had a colleague almost refused boarding because he took an Ambien too early and was practically a zombie as we boarded. It was going to be a redeye flight. Needless to say, he snapped out of it as the gate crew detained him and he sheepishly reboarded as they held the plane a couple of minutes.

And don’t forget, they hung the cops out to dry on this one. Next time you need someone to remove a hostile passenger, Oscar, don’t look to the muscle. They should all quit because it will be just a matter of time before they offend the wrong angry passenger and the company CEO feeds some of them to the dogs because he’s actually more sympathetic to a deranged rich high society type that makes a stink than he is with the blue collar muscle. To purloin another Obamaesque phrasing, aviation cops should know that United’s CEO doesn’t “have their back.”

And imagine a whole generation coming up of young special snowflakes who spend their whole day looking for offense and confrontation with what they see as the forces of oppression, authority and backwardness.

Most of the rest of Munoz’s ad/letter was stuff I’d have figured was their policy already but they just highlighted it make themselves look concerned. I was surprised he didn’t hit the “diversity” button.

I’m not excusing United’s idiotic policy concerning the deadhead crew. That’s a prime example of the behavior of the soulless MBAs (like Munoz) now running corporate America. That’s why you have cramped seats and why some flights are mysteriously canceled and they don’t bother to bring in another plane. And it’s why meals are no longer served on planes and you’re paying $25 for a single bag (while way too many people are wheeling around jumbo ‘carry-on’ bags causing boarding times to skyrocket).

I can say that I will not be flying the friendly skies of United in the future.

Dao Played the Race Card

As details emerge from the “Dr.” David Dao-United Airlines incident, it is quickly beginning to resemble an urban myth like “Hands up, don’t shoot!”

It turns out that when Dao was first asked to leave, steeped as he no doubt is in politically correct grievance-mongering, he immediately reached for the race card and asked if he was being asked to leave because he is of Asian descent.

When police officers arrived he challenged them to drag him out of the seat. They proceeded to do that while he squealed like a misbehaving child being sent to “timeout.”

My guess is that Dao is a long-time bully, playing on political correctness to get his way all the time. He’s not used to be told no and thus he reacted like a spoiled child.

This cannot stand. Terrorist planners watching this incident are taking notes and will see that the best way to get onboard, possibly unexamined, will be to send a minority who will play the race card if confronted. Or play the Islamophobia card.

If Dao triumphs, most gate and ground crew will simply avoid examining or confronting a minority for fear of their jobs and retribution from Twitter mobs and possibly PC enforcers in the government.

We have been warned.

The Dao of United

The “Dr.” David Dao-United Airlines story shows that the infantilization of America continues.

Ignoring the monumental stupidity of United Airlines chucking paying passengers in favor of employee “deadheads,” I have to be a contrarian and say that the bad guy here is David Dao.

A few things need to be understood in this case.

The cabin crew has significant legal powers backed by federal laws. They act with the power of the pilot, who is captain of the ship, just like a ship at sea. While you are on his/their craft, you are subject to that authority. Passengers are to obey their commands or risk being removed or restrained. The cabin crew must retain control of the cabin.

There was no other option once Dao had escalated the situation. He had to go.

Because you paid for a seat does not mean you own that seat or you can disregard the crew if you don’t like one of their commands.

Do you want the lowest common denominator in control of the cabin? How long before he goes off again?

What happens when this guy decides he needs to go to the bathroom and he doesn’t want to wait?

What happens if he doesn’t like the food options or doesn’t want to pay for them?

What if he wants a drink? Was he drunk? On medication? (I suspect he is on medication and probably under psychiatric care.)

What if he decides the cute chick next to him should be his wife?

What do you do with unreasonable people in close quarters?

The success of transportation systems is that everyone obeys the rules and they are simple rules, usually not too outrageous (though this is the airline industry). Everyone must be in compromise-mode and turn the self-centered mechanism off (even when Jabba the Hutt next to you insist upon hogging both arm rests). Personal space is very small and everyone, other than David Dao, understands that.

But what we had here was an alleged mature, grown man, a “Doctor!”, act like a spoiled brat.

How often have you been in a grocery store and witnessed a small child scream and throw themselves on the floor because mom won’t get them the candy or toy they want? And how often have you thought, that lady needs to get that kid under control?

Well, you just saw the same thing. Why is this different?

Actually it’s worse because Dao, theoretically an adult, is supposed to know how to behave; how to deal with bad and difficult situations.

Dao should have grumbled, shuffled his feet, maybe threatened legal action as he left the plane and then complain loudly to United customer service. Complain to the local newspaper, bad mouth United to everyone.

But what we now have is a reward for being an unreasonable, self-centered child.

Ever since the Baby Boomers ascended the cultural heights, there’s been an increasing desire to extend childhood into adulthood — to make life one big, long childhood romp. I guess this incident is a logical result.

Some random thoughts.

Does anyone think that Dao could have been reasoned with? I’m sure every parent reading this knows deep down, that answer is no.

Is your discomfort based on how ugly the incident was? We occasionally hear of planes setting down to remove unruly passengers.

Would you have wanted to sit next to this guy? Especially if United had let him have his way?

Hey, terrorists are paying attention. They just noted that making a scene will allow one to get one’s way — aided by shrieking women and fools recording things with their cellphones and hopping onto “social media.”

It’s frickin’ O’Hare Airport not Nome International — there’s a bazillion flights leaving all the time. Dao could have easily taken another one, probably all of 20 minutes later. United likely could have booked him a first class trip on one though I have the suspicion that like the small child he is, he was never going to voluntarily leave the plane.

A lot of conservatives and libertarians have convinced themselves that had United offered enough money (say, $23 million?), this whole ugly mess could have been avoided. Sorry, guys, that’s you projecting your rational thinking onto someone who is clearly irrational. That maniac isn’t responding to monetary offers. He’d just as likely have responded to a trail of Skittles leading off the plane.

Does anyone want “Dr.” David Dao treating them? Does this guy have the temperament to be making possibly life and death decisions?

Maybe he’s not really a “Dr.” but more like a “Napoleon” at the loony bin?

Well, no matter what, this has just lowered air travel a notch lower. And I have a business trip in two weeks (though I’m not on United).